Terms And Conditions
a) This offer is valid and applicable for purchases made from official retailers and channel partners in the markets of the United Arab Emirates / Saudi Arabia / Qatar / Oman / Bahrain.
b) This offer is valid and applicable only for purchases made between 30th June 2020 till the 31st of July 2020. Neither before nor after these stipulated dates.
c) This offer is valid and applicable only for the purchases of the following products viz
1.Toshiba External HDD, Canvio Series (1TB~ 4TB ). The Middle East and Africa models/packaging only applicable
2. KIOXIA Memory (64GB/128GB/256GB). The Middle East and Africa models /packaging only applicable
d) The upper limit for purchase on this offer is 3 units per customer. The products purchased (as mentioned in point c above) can be at the discretion of the customer. The eligibility of this offer is valid only for a maximum of 3 units purchased be it of Toshiba or Kioxia together or independently.
e) Customers making the claim for reimbursement should have had valid, bonafide employment at the time of purchase.
f) The customer has to produce the original invoice as proof of purchase while claiming the refund.
g) Customers will also have to produce an official identity issued by respective countries (Emirates ID for UAE or similar ID,country-specific), along with proof of employment (appointment letter) and letter of termination on the employer’s official letterhead at the time of claiming the reimbursement.
h) Customer/s on notice period for termination of employment are also eligible for this offer as long as supporting official proof is provided.
i) Customer/s are entitled to retain the products purchased even after claiming the reimbursement.
j) The reimbursement offer cannot be utilized or adjusted and is not valid on any other product purchase of either Toshiba or Kioxia other than that mentioned in point c above.
k) All reimbursements to the customer will be made in the form of a cheque within 14 working days of return of the original invoice and proof of loss of employment being produced. This upon verification and approval of the seller (Toshiba/Kioxia).
l) All warranties on the product/s purchased under this offer will apply in full and total as per the stipulated terms and duration even after reimbursement is affected. Seller’s warranties made in connection with this sale shall not be effective if Seller (Toshiba/Kioxia) has determined, in its sole discretion, that Buyer has misused the products in any manner, has failed to use the products in accordance with industry standards and practices, or has failed to use the products in accordance with instructions, if any, furnished by Seller (Toshiba/Kioxia).
m) All data collected such as first and last name of customer, name of employer, email id, contact numbers and any and all other personal details of the customer will remain in strict confidence and will not be used in any manner whatsoever other than for the purpose of executing this reimbursement offer.
n) The reimbursement claim can be made by filling out the form on the landing page within the stipulated period as outlined in point b above.
o) The reimbursement offer is valid both for in-store purchase and digital/online/e-commerce purchases in all the referred markets outlined in point a. Only products valid for sales in the Middle East and Africa are applicable.
p) The reimbursement offer is exclusive to the product categories specified in point c above and cannot be used for exchange or redemption of any other product/s of Toshiba or Kioxia.
q) VAT or Taxes paid on the purchase value will not be refunded? The amount refunded once approved will be 5X of the MRP of the product excluding VAT or Taxes if any
r) Patent disclaimer — The Buyer recognizes the Seller’s ownership of and title to all trademarks, service marks, trade names, patents, copyright and other intellectual property rights in relation to goods sold by Toshiba/Kioxia. The Buyer will take no action to violate, obliterate, remove, alter, conceal, or misuse any such mark, trade name, or copyright notice. The Buyer will promptly notify the Seller (Toshiba/Kioxia) if it becomes aware of any infringement of such intellectual property rights by any third party and shall provide its reasonable assistance to the Seller (Toshiba/Kioxia) in connection with any resultant proceedings.
s) The reimbursement offer is non-transferable and will be eligible only to the customer (and her/his immediate family) who made the actual purchase upon production of all relevant documents.
t) Price Changes: in the event that the product/s purchased has a higher/lower price at the time of the reimbursement claim being made, the seller (Toshiba/Kioxia) is liable only to reimburse the amount based on the actual amount paid by the customer as reflected in the original invoice at the time/day of purchase.
u) In the event, there is an unauthorized or fraudulent claim being made by the customer, where the eligibility criterion for this offer is not complied with, the seller (Toshiba/Kioxia) will be fully within its legal right to treat this claim as null and void and also have the discretion to file for damages.
v) Acceptance. ALL SALES ARE SUBJECT TO AND EXPRESSLY CONDITIONED UPON THE TERMS AND CONDITIONS CONTAINED HEREIN, AND UPON BUYER’S ASSENT THERETO. NO VARIATION OF THESE TERMS AND CONDITIONS WILL BE BINDING UPON SELLER(TOSHIBA/KIOXIA) UNLESS AGREED TO IN WRITING AND SIGNED BY AN OFFICER OR OTHER AUTHORIZED REPRESENTATIVE OF SELLER (TOSHIBA/KIOXIA).
w) Domicile of purchase of product/s and domicile of the claim being made has to be the same. For eg, if the purchase was made in KSA, the reimbursement claim has to be made in KSA and so on.
x) All arbitration and legal disputes in the context of this reimbursement offer will be subject to the jurisdiction of the DIFC Courts in Dubai, UAE.